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Get in touch

Questions about tools, billing, bugs, or feature requests. Send the details and we will take it from there.

Rapports de bogues

Share the tool URL, file type, and what failed so we can reproduce it quickly.

Aide à la facturation

Les questions concernant les forfaits, les limites, les renouvellements ou le suivi de l'utilisation sont mieux traitées ici.

Feature requests

Tell us the workflow you need, not just the tool name. That helps us prioritize better.

How we can help

Technical support

If a conversion failed or something looks off, share the file type, tool URL, and what happened. We can troubleshoot quickly with that context.

Billing and plans

Need help choosing a plan, managing subscriptions, or understanding usage limits? We can guide you based on your workflow.

Assistance par e-mail

[email protected]

Typical response window: within one business day.

Foire aux questions

Dans combien de temps vais-je recevoir une réponse ?

We aim to acknowledge inquiries within a few hours during business time and provide a full response within 24 hours on weekdays.

What should I include in my message?

Please share what you were trying to do, the tool/page URL, file types, and any error details. That helps us resolve issues much faster.

Offrez-vous une assistance téléphonique ?

Not at the moment. We currently provide support through email so we can give complete, trackable responses.

Can I suggest new features or tools?

Yes. Feature requests are welcome and directly influence what we build next.